Glenn, who joined MHC in 2017, most recently served as president of ambulatory services and value-based care for the health system.
“Laura has demonstrated outstanding leadership and has helped transform us for the future,” Ness said. “During the pandemic, Laura co-led the Munson Healthcare System Operations Incident Command which helped operational teams across northern Michigan navigate a multitude of changes as a result of new regulatory requirements, supply chain disruptions, staffing shortages, and shifting patient needs.”
Glenn will now have additional responsibility for all the operational aspects of the health system including inpatient care, outpatient care, and the physician network.
Prior to joining Munson Healthcare, Glenn was the senior vice president and executive director of Beaumont Health Physician Partners. She has a master’s degree in health services administration from the University of Michigan.
Ness said Spencer stood out as a transformational leader during the national search for Peters’ replacement.
“At her previous position she created and built innovative programs to support employee needs and nurture their career growth, established an office of diversity, inclusion and equity, and reshaped human resources and employee health functions to align with new organizational strategies,” Ness said. “Shelley has had a unique career leading both human resources and marketing teams across healthcare, pharmaceutical and advertising industries — all with the common thread of connecting with, engaging, and inspiring people.”
Spencer assumed her new role on Oct. 3.