Locations

Grand Traverse Mental Health Crisis and Access Center

The Grand Traverse Mental Health Crisis and Access Center will bring 24/7/365 crisis and outpatient mental health services under one roof in a physically, psychologically, and emotionally safe environment that promotes healing and growth for patients of any age, regardless of their ability to pay.

Two people seated on sofa, holding hands in support

Contacts and Locations

Grand Traverse Mental Health Crisis and Access Center
410 Brook Street
Traverse City, MI 49684
231-213-1050
Hours
Sunday - Thursday, 8 am - 8 pm

About the Center

Master’s and Bachelor’s level mental health professionals will work under a shared staffing model between Munson Healthcare and Northern Michigan Community Mental Health Authority. 

The Center has been made possible through a:

  • $5 million American Rescue Plan Act allocation from Grand Traverse County.
  • $5 million Michigan Hospital Association grant designated for pediatric programming and services.
  • Far-reaching collaboration supported by a highly engaged community advisory group, community health partners, and non-profits including:
Logos for Grand Traverse Mental Health Crisis and Access Center Partners: Munson Healthcare, Northern Lakes Community Mental Health Authority, Grand Traverse County, United Way of Northwest Michigan, Northwest Community Health Innovation Region Northwest Michigan Behavioral Health Initiative

Timeline for Services

Services and hours of operations will be added in phases as Munson Healthcare and Northern Lakes

Community Mental Health Authority (NLCMHA) ramp up a shared staffing model.

Phase 1

Phase 2

Phase 3

Phase 4

January 5, 2025

Sun -Thurs, 8 am - 8 pm

July 1, 2025

24/7/365

Summer 2025

24/7/365

Fall 2025

24/7/365

  • NLCMHA-operated Welcome Center with behavioral health assessments and referrals
  • Crisis phone screening

  • Mobile crisis services

  • Peer support services

  • Psychiatric Urgent Care* operated by Munson Healthcare

  • Living Room model of care** facilitated by Northern Lakes Community Mental Health Authority

  • Nine-bed adult crisis residential unit operated by NLCMHA

  • Six-bed pediatric crisis residential unit operated by Munson Healthcare

*Psychiatric urgent care is an intermediate level of care between community-based services and hospital care services that can often prevent urgent situations from escalating.

**The Living Room model of mental healthcare is a safe, home-like, non-clinical setting, where people can receive crisis intervention, stabilization services, and support from staff who have their own experience with mental illness or substance use disorder. 

Click to Learn More About the Plans for the Center

Mental Health Resources

Help is available whether you need to talk to someone immediately, are seeking ongoing support, or are struggling with substance use. 

Click Here for Mental Health Resources

Photos of the Center

Grand Traverse Mental Health Crisis and Access Center exterior
Grand Traverse Mental Health Crisis and Access Center interior
Grand Traverse Mental Health Crisis and Access Center interior
Grand Traverse Mental Health Crisis and Access Center interior