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PerfectServe
Clinical Collaboration, On-Call Scheduling
PerfectServe is the umbrella solution for two applications:
- Clinical Collaboration (formerly known as Telmediq) for paging/texting/messaging
- Lightning Bolt Scheduling for on-call scheduling
New Users
How to Download the PerfectServe Clinical Collaboration App
Educational Resources
PerfectServe Job Aids
Clinical Collaboration (Paging/Texting/Messaging) | Web Console (click to open):
Clinical Collaboration (Paging/Texting/Messaging) | iOS Apple (click to open):
Clinical Collaboration (Paging/Texting/Messaging) | Android (click to open):
Lightning Bolt Scheduling (click to open):
Additional Clinical Collaboration Job Aids (click to open):
- Searching and Filtering Options
- How to Silence Clinical Alerts When Away from Work
- 4 Elements of a Great Message *Includes Message Type Definitions
- Paging Options for Surgeons
Optional Training
HealthStream module with training videos
- 3 courses: website, Android app, iOS (Apple) app
- For step-by-step instructions on how to access HealthStream, read the job aid.
Support: Encountering issues using or downloading PerfectServe Clinical Collaboration? Call the Help Desk at
231-935-6053.