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Temporary Extension of Medicare Telehealth Flexibilities

Earlier this month, we’d reported that some of the Medicare telehealth flexibilities enacted by the U.S. Department of Health and Human Services (HHS) during the COVID-19 public health emergency to promote the adoption and awareness of telehealth services were set to expire as of Dec. 31, 2024. Over...

OPR: Education Update – FAQs and Class Reminders

In-person classes for One Patient Record Wave 2 education have now been underway for two weeks! 

So far: 

85% of assignees have registered for their classes12% of assignees have already attended their classes

With less than 40 days until our go-live date, this means that there are still hundreds of...

Upcoming Changes to Medicare Telehealth Flexibilities

As you may recall, HHS implemented various telehealth flexibilities during the COVID-19 public health emergency to promote the adoption and awareness of telehealth services. While some of these flexibilities have been made permanent, several key regulations are temporary and are set to expire on...

Travelling? What to Do When Working Out of the Country

No matter where you travel, maintaining data security is always important. Here are helpful tips while travelling:

Not working during your time off? Don’t travel with a work device (like a laptop); use a personal device instead.  Turn off Wi-Fi and Bluetooth signals when you are not using them. Avoid...

Munson Healthcare Manistee Hospital Receives Leapfrog ‘A’ Grade

Munson Healthcare Manistee Hospital has received an “A” grade from The Leapfrog Group for Fall 2024. The hospital received the same top mark in the spring. The twice-yearly report card from the hospital quality organization was released November 15, 2024.

Manistee Hospital President Kelly Tomaszewski...

Munson Healthcare Grayling Hospital Receives Leapfrog ‘A’ Grade

Munson Healthcare Grayling Hospital has received an “A” grade from The Leapfrog Group for Fall 2024. The hospital received the same top mark in the spring. The twice-yearly report card from the hospital quality organization was released November 15, 2024.

Munson Healthcare Grayling Hospital President...

Munson Healthcare Cadillac Hospital Receives Leapfrog ‘A’ Grade

Munson Healthcare Cadillac Hospital has received an “A” grade from The Leapfrog Group for Fall 2024, marking the fifth straight time it’s received recognition at this level. The twice-yearly report card from the hospital quality organization was released November 15, 2024.

Cadillac Hospital President...

Committed to You: Shelly Hass is Committed to Early Detection


As part of our Committed to You brand campaign, we’re sharing stories from your healthcare teammates about how they demonstrate their commitment to our patients every day. Mammography Coordinator Shelly Hass is Committed to Early Detection

“As a Mammography Coordinator, I am most committed to...

Dallas Foley, NP, Joins Munson Healthcare Neurosurgery

Munson Healthcare is pleased to welcome Dallas Foley, NP, to the neurosurgery team. 

She enjoys learning new things every day in a field that is constantly evolving. 

Dallas earned her graduate degree from the University of Michigan and is board certified by the American Nurses Credentialing Center. ...

CDC Updates Recommendations for COVID-19 and Flu Vaccines

CDC recommends lowering the age for pneumococcal vaccination from 65 to 50 years. To learn more, read the CDC news release.

CDC recommends 2nd dose of 2024-2025 COVID-19 vaccine 6 months after their 1st dose for adults 65+ and individuals who are moderately or severely immunocompromised. Updated...

Increased Vigilance: Pediatric Pneumonia

As there has been increased incidences of diagnosed pneumonia in pediatric populations in Michigan, please have a heightened suspicion for this diagnosis when evaluating a pediatric patient with a respiratory illness as pneumonia can result from infections with several common viruses and bacteria...

Leeda Bashardost, MD, Joins Munson Neurocritical Care

Munson Healthcare is pleased to welcome Leeda Bashardost, MD, to the Neurocritical Care team. 

Dr. Bashardost is a highly dedicated board-certified neurologist with a specialization in neurocritical care. Her passion for neurology was ignited during her undergraduate studies in Neuroscience at the...

Neil Shaw, NP, Joins Traverse Heart & Vascular

Munson Healthcare is pleased to welcome Neil Shaw, NP, to the clinical team at Traverse Heart & Vascular. 

Prior to joining Traverse Heart & Vascular, Neil provided care to patients in the primary care setting. 

“I am passionate about providing exceptional care to the patients I see,” he says. Neil...

CJ Staley, PA-C, Joins Traverse Heart & Vascular

Munson Healthcare is pleased to welcome CJ Staley, PA-C to Traverse Heart & Vascular.

CJ chose to specialize in cardiology because the field requires him to take a multidisciplinary and unique approach to each patient’s care. He earned his graduate degree from Western Michigan University.  

“I strive...

Aeman Hana, DO, Joins Traverse Heart & Vascular

Munson Healthcare is pleased to welcome Aeman Hana, DO, to Traverse Heart & Vascular. 

Dr. Hana chose cardiology because cardiovascular disease remains the number one killer of Americans. Although remarkable advances in medical care have been made to prevent cardiovascular disease, it unfortunately...

Beau Johnson, PA-C, Joins Munson Healthcare Neurosurgery

Munson Healthcare is pleased to welcome Beau Johnson, PA-C, to the Neurosurgery clinical team. 

Beau chose neurosurgery because it allows him to problem solve and work with patients in a variety of settings from emergency through recovery. 

“I want all of my patients to know my passion toward stroke...

MVP Becomes Munson Merit Badges

We’re taking appreciation to the next level with The Rec Center, Munson's new recognition platform! It has a social media feel — you give thanks and see everyone being recognized in real-time.

Want to thank a team member for a job well done? In the Rec Center you can now give/receive Munson Merit...

Feedback from the Frontline: Dr. Joe Santangelo's Rounding Tour

In his role as Munson Healthcare Chief Medical, Quality, & Safety Officer, Dr. Joe Santangelo started rounding at each of our system hospitals in August.

Below are Dr. Santangelo's upcoming rounding dates. If you see him, please take a few minutes to say "hi", ask questions, and share any feedback.

We...

MHC Hospitals Earn Women’s Choice Health Awards

Congratulations to the Healthcare Teams at Grayling, Charlevoix, and Munson Medical Center for being recognized as best hospitals by The Women’s Choice Award for Best Hospitals™. 

 

With healthcare awards spanning multiple service lines, the Women’s Choice Award for Best Hospitals is a credential that...

OPR: Pausing IT Application Change Requests During IT2

Integration Testing Round 2 (IT2) is now underway, and the outcome of this testing will help determine our readiness for the One Patient Record (OPR) Wave 2 go-live. As a result, it is necessary to pause certain IT application change requests. This will ensure the system environment is stable and...

Streamlining Care: MMC Pre-Operative Assessment Clinic (POAC)

Earlier this year, Munson Medical Center’s Advanced Registration and Testing Center (ARTC) merged with the Pre-Operative Assessment Clinic to become the Pre-Operative Assessment Clinic (POAC). This decision was made to streamline operations, improve patient experience, optimize outcomes, and expand...

Just the FAQs: The Frequently Asked Questions from Ed Talks-Live! Are Here 

As always, the attendees of our recent Ed Talks-Live! webinars posed some great questions to Munson Healthcare President and CEO Ed Ness and MHC Chief Information Officer Michael Saad.  

These “Ed FAQs” cover topics like our Regional Care Transformation Plan, VOICE Reports, One Patient Record...

Where to Drop Off Hard Pagers

After you've downloaded and logged into the Telmediq paging app, please drop off your hard pager at a drop-off box. Drop-off boxes are in the following secure areas:

Cadillac Hospital – Mail RoomCharlevoix Hospital – Employee Entrance Near Receiving Dock Grayling Hospital – Behind ER RegistrationKalk...

Munson Expands Patient Outreach Program Following ED Visit

To improve the patient experience and outcomes, Munson Healthcare has partnered with SCP Health to pilot an outreach campaign to adult patients (18+) upon discharge. After a successful four-month pilot at four* of our system hospitals, we are now expanding this program to the following emergency...

New MFA Login and Authentication Process Coming July 30

Effective Tuesday, July 30 at 10 am, a new layer of login security will be added for everyone accessing Munson Healthcare systems via Imprivata. Users will be required to enter either a 6-digit code (Checkpoint VPN or Storefront) or a 2-digit code (all other systems) from the Imprivata ID app.

When...

Travelling This Summer? What to Do When Working Out of the Country

No matter where you travel this summer, maintaining data security is always important. Here are helpful tips while travelling:

Not working during your time off? Don’t travel with a work device (like a laptop); use a personal device instead.  Turn off Wi-Fi and Bluetooth signals when you are not using...

Telmediq: Key Points for Clinical Paging Process

If you currently use the Spok Mobile app for paging, please wait until July 16 to remove Spok as Telmediq will not have full functionality until July 16.

If you are not a provider in an on-call role and use a shared department pager today, you will be able to continue using a pager. If you use the...

Download New Paging App by May 24

PerfectServe's Telmediq, Munson's new paging solution, will launch on Tuesday, June 18

On-call providers are asked to download the Telmediq app to your mobile phone (see right for the app you want to download) and log in by Friday, May 24.* Please refer to the step-by-step instructions for your...

Munson Healthcare Named a Nation’s 15 Top Health System for Second Year

Munson Healthcare is proud to announce that it has been recognized for the second consecutive year as one of the nation’s 15 Top Health Systems™. This recognition, reported by Fortune and PINC AI™, the technology and services brand of Premier, Inc, also places Munson Healthcare as the fourth ranked...

Provider Moves | April 2024

Munson's Provider Moves webpage has been updated for April including new providers, practice changes, retirees, providers no longer on staff (or practicing), and other updates (e.g., name changes, practice moves, new phone and fax numbers).

For a complete directory of Munson-credentialed providers...

New Clinical Paging Solution — PerfectServe — Launching in June

PerfectServe — a replacement for clinical paging and on-call scheduling — will launch in mid-to-late June at all Munson Healthcare locations.

On-call providers are asked to download the PerfectServe app to your mobile phone and log in by May 24. Please refer to the step-by-step instructions for your...

The Science of Substance Use Disorder

Understanding the science behind substance use disorder (SUD) can greatly enhance our relationships with patients who struggle with SUD as it can help us to rethink harmful assumptions and unconscious biases.

To hear James Whelan, MD, Medical Director, MHC Clinically Integrated Network, explain the...

Remain Vigilant: Highly Pathogenic Avian Influenza | 05.01.24 Update

As the influenza season has ended, providers are asked to consider the possibility of Highly Pathogenic Avian Influenza (HPAI) in persons showing flu-like symptoms or conjunctivitis who have relevant exposure history.

Risk of HPAI ExposureHPAI is a virus found among birds, including wild migratory...

Raising Awareness for Pediatric Sepsis

Pediatric Sepsis Week (April 21-27) is an annual observance to raise awareness of the signs and symptoms of sepsis in children as it is the leading cause of death of young children and babies worldwide. In the U.S., 75,000 children develop sepsis each year (i.e., 200 children/day).

Signs of sepsis in...

Stephen Welsh, MD, Joins Munson Healthcare

Munson Healthcare is pleased to welcome Stephen Welsh, MD, to Munson Healthcare Cadillac Primary Care. 

Dr. Welsh graduated from Wayne State University School of Medicine and completed his residency in Family Medicine at Grand Rapids Medical Education Partners in Grand Rapids. He is board certified...

April Practice Pro Now Available

The latest issue of Practice Pro, MHC’s Newsletter for Practice Managers/Professionals, was released on April 17.

To read the April issue, click here. An archive of past issues is available on our website.

If you are not already receiving the Practice Pro newsletter and would like to subscribe, please...

CDC Alert: Harmful Reactions Linked to Counterfeit “Botox”

The CDC, FDA, and several state/local health departments are investigating reports of harmful reactions among people who received injections of counterfeit or mishandled botulinum toxin (Botox). For details, read the CDC alert.

As of April 12, no cases have been reported in Michigan.

Symptoms

Blurry...

Munson Healthcare Charlevoix Hospital Hosts Baby Expo on April 18

Munson Healthcare is thrilled to announce the upcoming Charlevoix Baby Expo, scheduled to take place on April 18 from 5:00 pm to 7:00 pm at the Charlevoix Hospital Birthing Center, located on the lower level of 14700 Lake Shore Dr., in Charlevoix.

The Munson Healthcare Baby Expo offers a unique...

Life Support Requirements for MHC-Credentialed Providers

In March 2024, we implemented standardized life support certification requirements for all MHC-credentialed providers.

The new requirements are being phased in by specialty based on reappointment cycles with maintenance of life support certification a requirement to maintain privileges.

Al...

Munson Announces Residency Class of 2027

Munson Graduate Medical Education team is proud to announce the Residency Class of 2027! 

Residents match in March and will join the Munson team this summer. We look forward to welcoming these residents to the Munson family:   

Jordyn Emery, DO, from Midland, Mich., MSU College of Osteopathic...

Provider Moves | March 2024

Munson's Provider Moves webpage has been updated for March including new providers, practice changes, retirees, providers no longer on staff (or practicing), and other updates (e.g., name changes, practice moves, new phone and fax numbers).

For a complete directory of Munson-credentialed providers...

Advance Care Planning Guidance, Training, and Resources

National Healthcare Decisions Day, celebrated annually on April 16, is an important reminder to encourage people to complete an advance care directive.

For Your Patients

As part of your normal care conversations, please ask all adult patients (18+) if they have an advance directive. Have...

Cadillac Hospital’s Robotic Surgery Program in Full Swing

Munson Cadillac Hospital held an open house April 10 for members of the hospital’s Foundation Board and Community Healthcare Council to introduce them to the hospital’s most recent addition to their surgical services technology. The da Vinci XI® surgical robot was put into service in early February...

Munson Launching New Clinical Paging Solution – PerfectServe – in June

In response to provider and clinician feedback regarding the ongoing challenges with Spok Mobile, a multidisciplinary Munson Healthcare team evaluated several technology solutions for clinical paging and on-call scheduling.

A reliable messaging solution is critical to support timely patient care...

Upcoming MHC CME Virtual Conferences

Designer Benzodiazepines: A Case Based Review  Ian Keith, DO | Family Medicine Resident Tuesday, April 9, 12:30 - 1:30 pm | Register "Is there a doctor on board?"  Angela Keough, DO | Family Medicine Resident Tuesday, April 16, 12:30 - 1:30 pm | Register Pelvic Floor Shruti...

MSMS CME Virtual Webinars on April 10

High-Threshold Buprenorphine Treatment Practices When: Wednesday, April 10 | 12:00 - 12:45 pm CME: This activity has been approved for AMA PRA Category 1 Credit™. Register: For details and to register, click here. The Basics of Diagnosis Coding – Do You Really Know It? When: Wednesday...

Committed to Healthy Hands

Practicing good hand hygiene is the single most important strategy for preventing healthcare-associated infections. It’s also one of the best ways to protect our patients and our Healthcare Team. Which is why we recently kicked off our “Committed to Healthy Hands” campaign promoting best practices...